Motivation for Our Privacy

We are committed to protecting the privacy of all visitors to our websites and mobile applications. We wrote this privacy statement to help you understand what information we collect, how we use it, what choices you have, and other important information regarding the use of information collected through our websites and online services. Company are referred to in this privacy statement, collectively, as “we,” “us,” or “our.”

1. Your Data Profile

We collect information that identifies or is reasonably capable of being associated with you (your “Personal Information” or “Personal Data”) by means of the following:

The use of inquiry and registration forms.
The purchase process when you buy any of our products or services.
The provision of your details to us either online or offline.
The use of Organisation products and/or systems.

The elements of your Personal Information that we collect may include:

Name
Job title
Company/Organization name
Home, shipping and billing addresses, phone and fax number
Mobile telephone number
Email address
IP address and browser information
Payment details such as credit card information
Customer usage data for reporting purposes
Audio recordings generated through the customer’s use of Organisation products, services and/or the System.

Obtaining Personal Information

We also obtain information about you when you use our System, for example when you contact us about products and services, when you place an order, or if you register to receive one of our newsletters. We do not obtain any information about you from other sources or third-parties. We do not sell your information to anyone and share it only with third parties who are facilitating the delivery of our services to you such as your company, education institution, or our service providers.

2. Detailed Use of Your Personal Information

We use your personal data for the following purposes:

Identification and authentication: We use your identification information to verify your identity when you access and use our Services and to ensure the security of your personal data. This is so we can comply with our contractual obligations to you.
Operating the Services: We process your personal data to provide the Services you have requested. This is so we can comply with our contractual obligations to you.
Improving our Services: We analyze information about how you use our Services to provide an improved experience for our customers of all our Services, including product testing and site analytics. It is in our legitimate business interests to use the data provided to us for this purpose, so we can understand any issues with our Services and improve them.
Communicating with you: We use your personal data when we communicate with you, for example, if we are providing information about changes to the terms and conditions; if you contact us with questions throughout the application process; or for sending you newsletters and publications. It is in our legitimate interests that we are able to provide you with appropriate responses and provide you with notices about our Services.
Marketing: We use your personal data to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalize the marketing messages we send to you. It is in our legitimate interest to provide more relevant and interesting advertising messages. Where necessary or required by law, we will obtain your consent before sending such marketing messages.
Exercising our rights: We use your personal data to exercise our legal rights where it is necessary to do so, for example, to detect, prevent and respond to claims of fraud, intellectual property infringement claims or violations of law or our standards of conduct, university policies, or our terms of use.
Complying with our obligations: We process your personal data to, for example, carry out fraud prevention checks or comply with other legal or regulatory requirements, as required by law.
Customizing your experience: When you use the Services, we use your personal data to improve your experience of the Services, such as by providing interactive or personalized elements on the Services and providing you with content based on your interests. It is in our legitimate interests to provide you with a customized experience.
Keeping our records accurate and up-to-date: This processing is necessary to comply with legal obligations and to serve our legitimate interests in efficient management and administration.

In addition, we may use your sensitive personal data for these and other purposes, including:

Statistical reporting: Information revealing racial or ethnic origin that may be voluntarily disclosed during the application process may be used for purposes of statistical reporting related to diversity and/or to comply with legal or regulatory requirements.

We may also anonymize your personal data in such a way that you may not reasonably be re-identified by us or any other party, and we may use this anonymized information for any purpose.

3. Third-party Services

Company leverages targeted advertisements based on personal information to enhance marketing effectiveness. Advertisers might infer that individuals who interact with, view, or click on targeted ads meet specific targeting criteria. We ensure that no personal data is directly shared with advertisers when you engage with their advertisements.

4. Website Data Security Policy

We take reasonable measures to protect your personal information from unauthorized access and disclosure. However, no method of data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

5. Revitalization of the Existing Privacy Statement

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate.

6. Legal Framework for Data and Privacy

Option to Object to Data Processing

You possess the right to object to the processing of your personal data at any time, particularly if you believe the processing affects your individual rights and freedoms. Should you object, we will halt processing unless there are overriding legitimate grounds or if the data is required for legal proceedings.

7. Your Authority Over Personal Data

Regarding your personal data, your rights include:

Access: The right to request copies of the information we have about you at any time, or request that we modify, update, or delete such information. We offer this free unless your request is "manifestly unfounded or excessive."
Correction: The right to have any inaccurate or incomplete data about you corrected.
Erasure: The right to request that we delete or remove your data from our systems.
Restriction: The right to "block" us from using your data or limit our use of it.
Portability: The right to request the transfer of your data in a usable format to another entity.
Objection: The right to object to our use of your data, particularly for purposes that serve our legitimate interests.

For enquiries, to exercise any of your rights, or to withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please get in touch with us via the email provided.

8. Collection and use of technical information

Our website may deploy advertising cookies to serve you ads tailored to your interests based on your past interactions with our site. This helps enhance the relevance of the advertisements presented to you. Refer to our Cookies Policy for more insights on our use of such technologies.